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Returns

Refunds, returns and exchanges

We accept returns up to 28 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount.

In the event that your order arrives damaged in any way, please email us as soon as possible at mimi@nistudios.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at mimi@nistudios.co.uk.

Delivery Information

We us EVRI or Royal Mail to send out the majority of our orders. It will take up to 7 working days for your parcel to arrive, with a £2.50 delivery fee. A tracking number will be emailed to you.

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